Privacy policy

Who we are

AldBelts is run by Amy Lara Dixon as a sole trader, and runs aldbelts.com. We're responsible for the personal information you give us. Contact: info@aldbelts.com, Flat 60, 46 Palmers Road, London E2 0TB, United Kingdom.

What we collect

  • Order details: your name, email, phone, delivery and billing address, what you bought and any order notes.
  • Payment: handled by our payment providers (Shopify Payments and PayPal). We never see or store your full card details.
  • Messages: anything you send us by email or website chat.
  • Reviews: your name and review if you leave one.
  • Website use: pages viewed, device and browser, and how you found us, collected with cookies (see below).

Why we use it

  • Making, sending and supporting your order (contract).
  • Keeping tax and accounting records (legal obligation).
  • Preventing fraud and keeping the site secure (legitimate interests).
  • Measuring and improving the site and our ads (consent, via cookies).
  • Sending marketing emails if you sign up (consent; unsubscribe any time).

Who we share it with

Only with services that help us run the shop: Shopify (our website and checkout), Shopify Payments and PayPal (payments), Royal Mail (delivery and customs), Judge.me (review requests), Shopify Inbox (chat) and Google (analytics, Shopping listings and ads). We don't sell your information. Some of these companies store data outside the UK; where they do, they use approved safeguards.

Cookies

We use essential cookies to run the cart and checkout. Analytics and advertising cookies are only used if you accept them in the cookie banner. You can change your choice at any time.

How long we keep it

Order and accounting records: 6 years, as UK tax law requires. Marketing preferences: until you unsubscribe. Chat and emails: up to 2 years.

Your rights

You can ask to see, correct or delete your information, object to how we use it, or ask us to stop marketing. Email info@aldbelts.com and we'll reply within a month. If you're unhappy, you can complain to the Information Commissioner's Office (ico.org.uk).

Changes

We'll update this page if anything changes. Last updated: November 2026.