FAQs

Got a question? Hopefully it's answered below. If not, just email info@aldbelts.com – we're a friendly bunch!

Choosing the right belt

Which pouch size do I need?

Each product page lists our Small, Medium and Large pouch sizes with the transmitters and in-ear receivers that fit them. If your pack isn't listed or you're not sure, email us the make and model and we'll tell you exactly which size to order.

How do I choose a belt size?

Measure around the waist (or wherever the belt will sit) over the costume base layer. Our sizes run XS 19–24 in, S 25–30 in, M 31–36 in, L 37–42 in, XL 43–48 in and XXL 49–56 in. Between sizes? Go for the smaller one, as the elastic gives a nice secure fit, or ask us for a custom size.

Can you make something custom?

We'd love to! We make custom sizes, extra pouches, harness and thigh belts, semi-waterproof pouches and even pouches for tracking pucks. See Custom Mic Belts or tell us what you're dreaming up.

Can you label belts with performer names?

Yes! Add a printed name label (£1 each) for every belt you'd like labelled, and we'll email you after you order to get the names.

Orders and delivery

Are your belts in stock?

Lots of them, yes! Bigger orders are made to order on top of our stock, so pop the date you need them by in the order notes and we'll plan around it.

Do you ship outside the UK?

We do: to Ireland, Europe, the USA, Canada, Australia and New Zealand. See our Shipping policy for prices, delivery times and customs.

Can I order for a whole company and pay by invoice?

Absolutely. Email info@aldbelts.com with what you need and we'll send a quote and invoice. Payment is due before we send your order, unless we've agreed otherwise.

What payment methods do you accept?

Credit and debit cards, Apple Pay, Google Pay, Shop Pay and PayPal at checkout. Trade customers can also pay by bank transfer on invoice.

Care and returns

How do I wash my belts?

Close the Velcro, pop them in a mesh wash bag and wash at 30°C on a gentle cycle. No fabric softener or tumble drying! Full details in our Care guide.

Can I return or exchange a belt?

Yes, within 14 days for standard items that are unused and in their original bag. Custom items can't be returned unless faulty. See our Refund policy.

Something's wrong with my order

Oh no! Email info@aldbelts.com with your order number and a photo, and we'll put it right, pronto.